Delivery & Returns

Delivery Information

Orders are processed and delivered Monday-Friday (excluding UK holidays), we do not despatch or deliver on weekends. Orders placed after 3.00pm (GMT) will be processed the following working day. Unfortunately we can not be held responsible for deliveries that are late.

UK Orders

UK Standard delivery is charged at £3.95 and UK next day delivery is charged at £4.95. Order before 3.00pm to receive your delivery the following day. Orders made after 3.00pm on Friday will be dispatched on the following Monday. Orders are delivered Monday - Friday with the exception on bank holidays.

Here at Dunlop we know the importance of offering carbon efficient deliveries, so we’re proud to partner with Royal Mail fordelivering your order.  As the UK's greenest* delivery option, Royal Mail is committed (as we are) to a sustainable future, ensuring packages arrive with a minimal environmental footprint.

Here's how they're making a difference:

  • Human-Powered Deliveries: A significant portion of deliveries are done on foot, with posties walking up to a billion steps daily.
  • Largest Electric Van Fleet: Royal Mail operates the UK’s largest electric van delivery fleet, with around 7,000 electric vehicles.
  • Biofuel Powered: Heavier trucks use 27 million litres of biofuels, reducing emissions.
  • 100% Renewable Electricity: Their entire operation is powered by 100% renewable electricity.

*Based on average gCO2e emissions per parcel delivered by UK parcel operators, as published by Citizens Advice 2024 Parcels League Table.

Returns Policy - UK

From the date you receive your order you have 14 days to return unworn purchases. Items must be returned unused and in their original packaging or we will not be able to accept the item. To initiate a return login to your Dunlop account and select the pair/pairs you wish to return and give a reason for return.  Then head to  https://www.royalmail.com/track-my-return#/details/5915 to create a returns label/QR code. You'll need to provide your Dunlop order reference (this starts with DUN) so you can generate a label.  Please note that a £2.00 fee will be deducted from your refund for using the Royal Mail returns service.

If you used guest checkout, you can use the Royal Mail link to send the item back, please ensure your Dunlop order reference (this starts with DUN) is entered when completing the form.

Alternatively, you can return the items via another courier but this will be at your own expense. We recommend that you send returns by recorded or signed for service, and retain your proof of postage, as we cannot be held liable for any goods lost in transit.

Dunlop Online Returns, Werneth Ring Mills, Oldham, OL1 2AE